Job from partnerDescription of the job
Job Description
About the role
Location: #111- 3011 Louie Drive, West Kelowna, BC
Travel Expectations: Between Centres to support operational coverage within the Kelowna, West Kelowna or Rutland Centres
Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for aassisting clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.
Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.
Who we're looking for
You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities. With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency.
As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.
What you’ll do
- Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
- Case management of approximately 80-100 assigned clients in the primary information system (ICM), including, documentation in client eligibility determination, recording client progress, and referrals to interventions and results
- Meet WorkBC program goals and service utilization targets
- Maintain strong partner relationships internally and externally
- Work proactively to maintain Centre job board
- Attend Job Fairs and other employer related networking opportunities
- Host community and employer events
- Research and identify employers and sector opportunities on behalf of clients
